If you wish to return an item to irteka.com, please follow the instructions below within 30 days of delivery.
- Pack the item(s) securely in the original product packaging, if possible. All items must be returned
- in good condition to ensure that you receive credit.
- Please include your order number, with the item(s).
Send the return package to the following address:
Irteka Returns - Grand Lake Sew & Vac Center,
3250 Grand Avenue,
Oakland, CA 94610,
- Package should be shipped through a traceable method like USPS or any. Insured Parcel Post.
- Please note that in order to file a Return you must provide a Return Tracking no. when filing a Return Form.
- Once the Fulfillment center has received and inspected your return (Usually within 72 hours of receipt) your refund will be issued within 7 days and you will receive an email confirmation that your return is completed. Please note, depending on your financial institution it may take an additional 2-10 business days for the credit to post to your account.
FILE PRODUCT RETURN
Have questions? Irteka Team is happy to help!
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