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Return Instructions

If you wish to return an item to, please follow the instructions below within 30 days of delivery.

  1. Pack the item(s) securely in the original product packaging, if possible. All items must be returned
  2. in good condition to ensure that you receive credit.
  3. Please include your order number, with the item(s).

    Send the return package to the following address:

    Irteka Returns - Grand Lake Sew & Vac Center,

    3250 Grand Avenue,

    Oakland, CA 94610,

    United States

  4. Package should be shipped through a traceable method like USPS or any. Insured Parcel Post.
  5. Please note that in order to file a Return you must provide a Return Tracking no. when filing a Return Form.
  6. Once the Fulfillment center has received and inspected your return (Usually within 72 hours of receipt) your refund will be issued within 7 days and you will receive an email confirmation that your return is completed. Please note, depending on your financial institution it may take an additional 2-10 business days for the credit to post to your account.


Have questions? Irteka Team is happy to help!

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